1. Introduction

The Clarens Arts Festival (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our websites housed within the domain clarensartsfestival.co.za. By using our website, you consent to the terms outlined in this policy.

 

2. Information We Collect

When you interact with our website, we may collect the following information:

• Personal Information: Name, email address, and any other details you provide when subscribing to newsletters or registering for events.
• Usage Data: Information about your interactions with our website, including IP address, browser type, and pages visited.
• Cookies and Tracking Technologies: We use cookies to enhance your browsing experience and analyze website traffic.

 

3. How We Use Your Information

We use the information collected for the following purposes:

• To provide, maintain, and improve our website and services.
• To communicate with you, including responding to inquiries and sending event updates.
• To send marketing communications, including newsletters and promotional materials, where you have provided consent.
• To analyze website usage and improve user experience through cookies and tracking technologies.

 

4. Cookies and Tracking Technologies

Our website uses cookies to optimize performance and personalize your experience. Cookies allow us to:

• Remember user preferences.
• Analyze site traffic and improve content.
• Enhance security and prevent fraud.

By using our website, you consent to the use of cookies. You can manage cookie preferences through your browser settings.

 

5. Data Sharing and Security

• We are legally obliged to provide adequate protection for the Personal Information we hold and to stop unauthorised access and use of personal information. We will, on an ongoing basis, continue to review our security controls and related processes to ensure that your Personal Information is secure.
• We will ensure that anyone to whom we pass your Personal Information agrees to treat your information with the same level of protection as we are obliged to.

 

6. Your Rights and Choices

You have the right to:

• Request access to the personal data we hold about you.
• Request corrections or deletion of your data.
• Opt out of marketing emails by using the “unsubscribe” link in our communications.

 

7. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

 

8. Contact Information

For any questions regarding this Privacy Policy or to exercise your rights, please contact us at:

Email: admin@clarensartsfestival.co.za
Address: PO Box 399 Clarens 9707